EC Dental Science

Objective: This study aimed to evaluate the patient satisfaction towards non-surgical periodontal therapy.

Methods: This cross-sectional study included 102 patients (> 20 years old) who were visiting the dental hospital at King Abdul-Aziz University, Jeddah, Saudi Arabia. Patients answered the 13-item satisfaction questionnaire on periodontal therapy via electronic and manual survey. Scores were analyzed using descriptive statistics, independent t-test, and One-way ANOVA with Least Significant Difference.

Results: Most of the participants had thought of professional cleaning as highly efficient. And they have experienced minimal gum bleeding, pain, teeth pressure, sensitivity, absence of gagging, and minimal inconvenience brought by sounds during professional cleaning session. The overall mean satisfaction score of participants was 22.79 ± 4.4 (n = 102, min = 8, max = 30), suggesting a very good level of satisfaction experienced by them concerning non-surgical periodontal therapy. Furthermore, significantly higher mean satisfaction score was found for patients with gingivitis having bachelor’s degree of education (score = 24.67 ± 3.4; n = 36) compared to those High School graduates with gingivitis (score = 21.27 ± 44.6; n = 11). This implies a favorable treatment experience for bach- elor’s graduates having gingivitis Compared to High School graduates with the same condition.

Conclusion: Mapping the patient-based outcomes of non-surgical periodontal treatment through assessment of their satisfaction is important in evaluating the effectiveness of such therapy, which consequently helps in the enhancement of strategies, patient safety, and limitations related with non-surgical treatment of periodontal condition.

Keywords: Professional Cleaning; Gingivitis; Non-Surgical Periodontal Therapy; Patient Satisfaction; Periodontitis

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