EC Clinical and Medical Case Reports

Objectives: A culture of patient safety is crucial in healthcare settings. It involves creating an environment where staff feel comfortable reporting errors and near misses without fear of retribution, which leads to better outcomes and trust from patients. This study aims to address environmental factors to highlight and interpret service excellence, safety environment and facilitate efficient care to the patients' safety. But there is lack of patients perspective to describe the territories of satisfaction and the work context. We conducted this study to explore the magnitude of work environment and its associated factors among patients treating at king Abdullah medical city.

Methods: A cross-sectional study included 104 patients from King Abdullah Medical City (KAMC) in Saudi Arabia. Data were collected using a validated questionnaire to measure patients' opinion and predict the significant variable that plays a vital role in defining the background. data are typically analyzed using descriptive statistics to summarize the main features of the data, and inferential statistics to make inferences about the population based on sample data.

Results: We distributed questionnaires to total of 104 eligible patients, responded to the questionnaire with the response rate of 54% male and 46% female. The findings demonstrated a higher/moderate level of satisfaction. Moreover, the predictors related to patients safety culture as a guiding principle in delivering the standard level of care and safe environment demonstrated a statistically significant association at p level 95%.

Conclusion: The study's findings demonstrated that patients admitted in different inpatient units at king Abdullah Medical City perceived moderate level of safety environment.

 Keywords: Patient Safety Culture; Patient Perspective; Safety Environment

1. Hendee William R. “To err is human: Building a safer health system”. Journal of Vascular and Interventional Radiology1 (2001): P112-P113.
2. Weaver Sallie J., et al. “Promoting a culture of safety as a patient safety strategy”. Annals of Internal Medicine5.2 (2013): 369-374.
3. “Patient safety”. World Health Organization.
4. Monaca Clara., et al. “Assessing patients' perceptions of safety culture in the hospital setting: Development and initial evaluation of the patients' perceptions of safety culture scale”. Journal of Patient Safety1 (2017): 90-97.
5. Albalawi Abdulmajeed., et al. “Factors contributing to the patient safety culture in Saudi Arabia: A systematic review”. BMJ Open10 (2020): e037875.